Privacy Policy

Last updated: December 9, 2025

Digital X Branding Sdn Bhd (202201002952 (1448649-P)) (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website https://digitalxbranding.com/ (“Site”), contact us, or engage with our services. We comply with Malaysia’s Personal Data Protection Act 2010 (PDPA) and its 2025 amendments.

1. Information We Collect

We collect personal data you provide directly, such as name, email, phone number, and business details when you submit inquiries via forms, email ([email protected]), WhatsApp (+60 13-488 2823), or contact us. We also collect automatically gathered data like IP address, browser type, and site usage via cookies and analytics tools.

2. How We Use Your Information

Your data is used to respond to inquiries, provide branding services, send updates, and improve our Site. We process data for legitimate business purposes, including marketing with your consent, and comply with PDPA principles like consent, security, and retention limits.

3. Sharing Your Information

We do not sell your data. It may be shared with service providers (e.g., hosting, email tools) under strict confidentiality, or as required by law. Cross-border transfers, if any, follow PDPA guidelines.

4. Data Security and Breaches

We implement reasonable security measures to protect your data. In case of a breach likely causing significant harm, we will notify the Personal Data Protection Commissioner within 72 hours and affected individuals within 7 days, per PDPA 2025 rules.

5. Your Rights

Under PDPA, you have rights to access, correct, delete, or port your data (where feasible). Contact us to exercise these rights. We appoint a Data Protection Officer (DPO) for compliance—email: [email protected].

6. Cookies and Tracking

Our Site uses cookies for functionality and analytics. You can manage preferences via browser settings. Third-party tools (e.g., Google Analytics) may apply.

7. Data Retention

We retain data only as long as necessary for the purpose collected, or as required by law, then securely delete it.

8. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect their data.

9. Changes to This Policy

Updates will be posted here with a new date. Continued use constitutes acceptance.

10. Contact Us

For privacy questions or DPO:
Company: Digital X Branding Sdn Bhd (202201002952 (1448649-P))
Email: [email protected]
Phone: +60 13-488 2823
Address:
48-2, Jalan USJ1/33,
Subang Permai Industrial Park,
Taman Subang Permai,
47600 Subang, Selangor